This Privacy Policy explains how VitaSpec IT Solutions ("VitaSpec," "we," "us," or "our") collects, uses, and protects information when you visit our website, request a consultation or quote, or engage us for services. We are committed to handling your information responsibly and transparently.
By using our website or submitting information through our contact forms, you agree to the practices described in this policy.
1. Information we collect
We collect only the information we need to respond to you and deliver our services:
- Information you provide. When you complete a contact or consultation form, we collect your name, work email, company name, and the details of your message or inquiry.
- Information about how you use our site. We may collect standard technical data such as your browser type, device, approximate location, referring pages, and the pages you visit, using cookies and similar technologies.
- Information from an engagement. If you become a client, we may process additional information necessary to deliver a project, as described in our separate services agreement.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule consultations;
- Prepare quotes and proposals you request;
- Provide, maintain, and improve our services;
- Send administrative messages related to your requests or engagement;
- Understand how our website is used so we can improve it;
- Comply with legal obligations and protect our rights.
We do not sell your personal information, and we do not use your contact details for unrelated marketing without your consent.
3. Cookies and analytics
Our website uses cookies and similar technologies to keep the site working and to understand aggregate usage. You can control or disable cookies through your browser settings; some features of the site may not function properly if you do. Where required by law, we ask for your consent before setting non-essential cookies.
4. How we share information
We share information only in limited circumstances:
- Service providers. With trusted vendors who help us operate our business (for example, hosting, email, and analytics providers), under agreements that require them to protect your information.
- Legal reasons. When required to comply with the law, enforce our agreements, or protect the rights, safety, and property of VitaSpec, our clients, or others.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
5. Data retention
We keep your information only as long as necessary for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
6. How we protect your information
We use appropriate technical and organizational measures — such as encryption in transit, access controls, and monitoring — to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data and continually improve our practices.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, or to object to certain processing. You can also opt out of non-essential communications at any time. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.
8. Children's privacy
Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be highlighted on this page. We encourage you to review this policy periodically.
10. Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@vitaspec.net
- Company: VitaSpec IT Solutions